First Place in First Year Making Finalists

Best Auto Service

Bob Thomas Automotive

In its first year making the Readers’ Choice finalists, Bob Thomas Automotive headed straight to the top. The Medford shop has been serving customers for 11 years. “We’ve never been on the list and we’ve tried really hard. This is our first time and we got first place, so I’m ecstatic,” said owner Bob Thomas of the recognition.

First working in the auto repair business for dealerships and independent shops, the 48-year-old Thomas struck out on his own in 1997 at his Rossanley location. His business slogan, “We care about your repair,” rings true for each and every job, Thomas said. “I think people are finally noticing we’re not in the car business. We’re in the people business. If you take care of people, the business will come.”